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About TMH

 

Tomah Memorial Hospital is about “taking care of you” and focusing the full resources of our organization to help each individual patient.

Located on beautiful Lake Tomah, our two story, modern facility, offers the latest state-of-the-art equipment.

Tomah Memorial Hospital is doctors and nurses, dieticians and medical technicians, housekeepers and bookkeepers, and rehab therapists, administrators and environmental custodians, system engineers and volunteers – whose collective actions make a difference for our entire community.

Tomah Memorial Hospital offers medical and surgical care for adults and children, obstetrics, swing bed care (extended skilled nursing care while the patient regains independent living skills), and respite care, as well as physical therapy, occupational therapy, speech therapy, and cardiac rehabilitation.

Healthcare has been a priority for Tomah area residents, circa this early Tomah facility in 1912.

Tomah Memorial's 24-hour Emergency Department is staffed for emergent health care needs. Urgent Care services are available daily on a walk-in basis. Many diagnostic tests, procedures, treatments and surgeries are performed on an outpatient basis.

A renal dialysis satellite unit, Dietitian Consultation Service, Home health services and Hospice are also available. Serenity House, a facility for the terminally ill, provides a four-bed hospice residence. Community educational services and wellness programs are provided through the Hospital's Community Outreach Program.

The Hospital's Medical Staff and Allied Health Professional Staff provide services in an array of specialties.

Tomah Memorial Hospital is accredited by The Joint Commission. The Hospital has been awarded accreditation based on its demonstration to provide the very best healthcare possible by meeting high standards for the delivery of care. Tomah Memorial Hospital has also been designated by the Federal Government's Medicare Program as a Critical Access Hospital. This designation recognizes Tomah Memorial Hospital as a critical component in the delivery of health care in our rural area.

321 Butts Avenue, Tomah, Wisconsin 54660
Phone: (608) 372-2181 Fax: (608) 374-0289

Mission, Vision & Values

Tomah Memorial Hospital has been committed to providing professional, compassionate healthcare since 1952.

Mission:

To provide superior healthcare services to those who are sick or injured and offer services that support a healthy life.

Vision:

To support our mission, we will utilize affordable and the most appropriate technology supported by highly skilled staff and coordinate services with others to meet the needs of each patient.

 

VALUES:

1. We will define and use best practices and are committed to continuous quality improvement.

2. We will employ staff and collaborate with providers committed to the healing arts and to “First Do No Harm”.

3. We will treat everyone with compassion, dignity and respect.
 

4. We are committed to maintaining integrity and professionalism in our work with staff, providers and those we do business with.
 

5. We value the trust individuals have given us to do the right thing every time and are committed to meeting that trust.


Quality Assurance & Advocacy for Patient Concerns

The commitment to quality patient care implicit in Tomah Memorial Hospital’s value statement is evident in the Hospital's voluntary participation with The Joint Commission, a nationally known accrediting entity for healthcare organizations. Tomah Memorial Hospital has been accredited since 1976.

In addition to the external review by The Joint Commission, Tomah Memorial Hospital dedicates resources within each department to assess, monitor and enhance services and provide a safe environment for our patients. Patient input is also valued and incorporated into an ongoing Quality Improvement process. Patient satisfaction surveys are conducted regularly to assist in determining how well we are meeting our customer’s expectations. A Patient Advocate is also available to address specific concerns or compliments that a patient or family member may have regarding care.

For more information on the Quality programs in place at Tomah Memorial Hospital, please call (608) 374-0304 or (608) 372-2181.

To voice a concern, you may use the following options:

In addition, Medicare and Medicaid beneficiaries may contact the State of Wisconsin Peer Review Organization, MetaStar, 2909 Landmark Place, Madison, WI 53713.

You may also contact the Joint Commission which provides evaluation and accreditation services to the hospital. Please refer to their website www.jcaho.org or call them at 1-800-994-6610 toll free, 8:30 am to 5:30 pm Central Time, Mon-Fri  with questions about how to file a complaint.

The following contact methods can also be used:

For your convenience, you may click on the following form to submit a concern/comment.

History

After years of planning and the generous donation by many residents of our community, Tomah Memorial Hospital became a reality when it opened its doors as a 29-bed hospital on April 7, 1952. Our community-minded friends gave their time and donations once again in 1955 to help construct the first addition to the original building, which increased the bed capacity to 57.

In July of 1957, a 27-bed nursing home was opened on the ground floor level of the Hospital. The nursing home bed capacity increased as more space became available in the years that followed but in 1974 the nursing home closed due to financial considerations.

Expansion of the Hospital progressed in 1966 with a major addition of the north and south patient wings. Additional changes in patient service areas occurred in the Laboratory in 1972; Radiology in 1975; and the Emergency Department and ambulance entrance in 1980. The need for an updated family-centered Obstetrics Department was recognized, and in response, work on a contemporary Obstetrics Department, named the New Beginnings Birth Center, was completed in 1984.

The need for an updated and expanded Emergency and Outpatient Department was met in 1994 with a major building project that also included renovation of some of the original 1952 structure to provide a customer-friendly health care facility.

In 2005, a nearly $10-million construction and renovation project was completed. Also,
$1 million worth of work added an 800 sq. ft. addition that now houses a state-of-the-art Magnetic Resonance Imaging (MRI) unit on the south side of TMH near the hospital’s Specialty Clinic.

In 2006, TMH expanded services in Warrens with the opening of the Warrens Walk In Clinic. Open seven days a week, the clinic provides care without an appointment for minor injuries and illnesses. 

Recently, TMH opened a new 10,000 sq ft, $1.5 million dollar 8-bed serenity house and Hospice / Palliative care offices at 601 Straw Street in Tomah.

Over the years, growth at Tomah Memorial has been a commitment by the facility and Board of Directors to continue to provide high-quality care.